I want to get jobs with similar description as call center operations but I don't

Overview

Looking for part-time work (4 hours/day)

at $1.88/hour ($181.82/month)

BS Computer Engineering

Last Active

January 26th, 2013 (4880 days ago)

Member Since

January 24th, 2013

Profile Description

I am well versed in all possible call center scenarios in my 6 years tenure with Convergys. I have handled voice and non-voice accounts, online and offline support, technical support, customer care, billing and sales accounts. I have also attended Management development programs, held and facilitated training sessions. I am also well versed with supervisory tasks like retrieving agent statistics, analyzing performance, holding and facilitating team meeting and performance and non performance coaching with agents. I have advance knowledge of operating systems from windows 98 to windows 8 and mac 10.4 and above. I also have intermediate to advance knowledge in internet connection, computer, and cable TV troubleshooting.