Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
July 1st, 2026 (12 days ago)
Member Since
May 22nd, 2020
Profile Description
I am an aspiring virtual assistant, I have more than a year of work experience on site at a BPO company, in the first 2 months, I was promoted as the subject matter expert of our account, I hope this alone gives a good insight to my background.
Here are the key responsibilities that I had:
Customer Service Excellence: Adept at managing high-volume call environments while maintaining a friendly and professional demeanor, ensuring customer needs are met promptly.
Team Leadership: Experience in training and mentoring both new and current staff, fostering a collaborative environment that promotes continuous improvement.
Adaptability: Thrives in fast-paced settings, quickly learning new processes and technologies to meet evolving business needs.
If you are looking for an honest and hardworking virtual assistant to help with the workload, I am here to help!
Top Skills
Customer Support
Experience: 6 months - 1 year
I worked for customer support for a 3D printing company for a year, there we handled handled general questions and also helped with customer's technical concerns with their products. On top of this we also directly handled pre-sales concerns which involved package logistics, order cancellations and refunds.
Office and Administration » Team Leadership
Experience: 6 months - 1 year
In the first 2 months working as customer support I was promoted to be the team's subject matter expert. It was a role that required versatility since it covered many areas such as the following: - Monitoring team performance and goals. - Improving overall customer support quality. - Daily reports. - Meetings with the client. - Floor management. - Handling team concerns for escalations.
Other Skills
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 24
- Influence: 11
- Steadiness: 19
- Compliance: 47
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.