I am looking for a part-time job. Currently working as Virtual Assistant . I worked as Travel Specialist , Sales Associate , Billing Expert and As Customer Service Representative. Among all positions I've handled my Heart is for Customer Service and Virtual Assistant.
I want a stable , long-term Job where I can share my skills to help their company give EXCELLENT Customer Service to their Clients.
I am a very dedicated and passionate Employee. I can assure to my Employer to be that hiring me will not be a disappointment.
Experience: 5 - 10 years
Customer service is where I truly excel; I'm dedicated to ensuring that I resolve a customer's issue in a clear and understandable manner. Dealing with irate customers can be challenging, but I understand that their frustration often stems from a difficult situation. My approach involves active listening, empathizing with their concerns, summarizing their issues, explaining the situation, and presenting viable solutions. I make sure to provide options and recap our agreement or discussion to ensure clarity and alignment.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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