Currently I work as a real time analyst for a known BPO company here in Manila, Philippines.
I analyze real time data, handles call traffic, decides on real time issues, outages. I also act as a coordinator between our site and clients.
We are also responsible for data generation needed for operations. I have above average knowledge in Excel and other Microsoft applications. Highly analytical and proficient.
I am also an experienced customer service representative for a telecom company based in Australia and another in USA. I can work with minimal supervision.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.