Mary

Freelance

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelor of Science in Computer Engineering

Last Active

March 17th, 2025 (444 days ago)

Member Since

January 13th, 2013

Profile Description

I worked in a Call Center Industry or Business Process Outsource for a total of 12 years.
**Worked as A Sales Specialist for a Cable Company for a year.
**Worked as a Technical Support Representative for an ISP company for more than 3 years. Troubleshooting for Internet Connection, Email Client and Web mail , Browser set up, Computer Hardware, Anti virus Installation.
**Worked as a Customer Service Representative and Risk Management Analyst for a bank company; providing their billing information for credit card like due date, statement closing date, balance, available credit, credit limit and managing their accounts for possible risk and fraud for a total of 3 years.
**Worked as a Technical Support Representative for both Internet and Phone Company for 3 years
**Lastly, worked as an Email Escalation Support (Back Office) for Cable Company that supports Internet, Phone and Cable Service for 2 years. The role includes call and chat evaluation and transcription for cross validation of an escalation.

Top Skills

Customer Support » Technical Support

Experience: 10+ years

Exceptional work experience

Customer Support » SaaS

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 44

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod City, Negros Occidental

Tests Taken: IQ
Score: 110: DISC
Dominance: 40
Influence: 16
Steadiness: 25
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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