Over the last 7 years of call center experience focusing in customer service, I have developed superior motivational and interpersonal skills as well as techniques in being able to provide excellent service to customers. I have consistently exceeded quality goals, standards and expectations of the programs and companies I have been with. Of which I was profiled for supervisory positions handling one of the leading credit card companies and well known Financial Institution in the U.S. I am also skilled in developing and implementing standardized policies and procedures. Highly adaptable to new ventures, highly motivated, diligent and dependable.
Able to work with minimal supervision and without supervision and with good Background in Microsoft programs and applications.
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