Customer Support, Technical Support , Online Tech Support, Customers Communicati

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

CITE Technical Institute

Last Active

December 17th, 2012 (4380 days ago)

Member Since

December 16th, 2012

Profile Description

• Provide client support and technical issue resolution via E – mail, phone and other electronic medium;
• Able to promptly answer support related email, phone calls and other electronic communications (talking staff/clients through a series of actions, either face to face or over the IP phone)
• Identify and correct or advice, on operational issues in client computer systems.
• Providing support in both internal and external.
• Providing support to customers as much time as possible.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service inquiries.
• Perform customer verifications.
• Set up new customer accounts.
• Direct requests and unresolved issues to the designated resource