I WANT AN ONLINE JOB THAT BEST SUITS MY ABILITIES AND SKILLS. i AM ALSO OPEN WIT

Overview

Looking for full-time work (8 hours/day)

at $2.86/hour ($545.45/month)

COLLEGE GRADUATE

Last Active

November 27th, 2012 (4947 days ago)

Member Since

November 26th, 2012

Profile Description

? I am a Customer Service and Telemarketing Service Professional with more than 8 years of experience in telesales (inbound and outbound customer accounts) and Business Process Outsourcing (BPO) industry handling Financial Accounts, Telco Accounts, and Broadband/Fiber Services accounts.
? I have a proven and certified track record as “Consistent Top Customer Service Agent and Team Lead”,
“Top Collector”, “Top Performer” including “Top Seller for the Barclays US Card and B2B accounts during my tenure with various leading BPOs servicing United States and UK MNCs.
? My areas of expertise include inbound customer service with up-selling, maintaining customer relationships, people management, and process management; provide training for product specifics and sales coaching. Productivity reports for the team being handled specially meeting KPI’s and SLA to meet client expectations.
? I possess excellent interpersonal and leadership skills and I am confident working in teams or independently.
? I have an excellent ability to build strong rapport with customers, clients and associates based on knowledge, professionalism, and integrity.
? I am dynamic, highly motivated and able to set and achieve multiple goals.
? I have enhanced my knowledge and skills through continuous educational opportunities.
? I am hard working, a fast learner and I am willing to learn new skills or knowledge to add value to your business operations.