-accepts complaints from business customers from a telecommunication industry
-finds a solution depending on the type of complaint customer has
-accepts supervisory calls from customers wanting to speak to someone higher
-exhaust all resources to get a complaint resolved within the day
-pacifies dissatisfied or angry customer
-active listener
-resolves billing issues for the customer ie. billing disputes, bill misalignment, and confusions on the bill
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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