I want to have a job in the field of customer service be it in the field of BPO

Overview

Looking for part-time work (4 hours/day)

at $1.36/hour ($120.00/month)

College Graduate

Last Active

April 9th, 2013 (4348 days ago)

Member Since

November 14th, 2012

Profile Description

Employment History
1.Company Name: Jollibee Foods Corporation
From/To
: 2010 to Present
Position Title : Manager
Position Level : Assistant Manager / Manager
Specialization : Quality Control/Assurance
Role
: Quality Control/Assurance
Industry
: Food & Beverage / Catering / Restaurant
Work Description : RESPONSIBILITIES:
Incharge of Product Quality Management of the store as well as the control measure for cost reduction and monitoring of cost management. As a Product Quality Manager i am incharge of the overall FSC standards that the store upholds and incharge of the operation of the store during shift operation.
2.Company Name: Cyber City Teleservices Limited Phils
From/To
:
Oct 2007 to Jun 2010
Position Title : Call Center Agent
Position Level : 1-4 Yrs Experienced Employee
Specialization : Customer Service
Role
: Customer Service - General
Industry
: Call Center / IT-Enabled Services / BPO
Customer Service to Foreign Clients (US Based); Handling customer complaint as well as customer inquiries and other services that the company may require. Handling also customer orders based on the company flyers and brochures.
3.Company Name: Benby Enterprises Inc
From/To
:
Jun 2006 to Oct 2007
Position Title : Warehouse/Logistics
Position Level : 1-4 Yrs Experienced Employee
Specialization : Customer Service
Industry
: Consumer Products / FMCG
Work Description : Responsibilities
Forecasting of Stocks to maintain inventory proficiency and also dispatching of delivery to Key Accounts and General Trade. Assist Sales Personnel in Coordination with Different Key accounts in ensuring that stocks are delivered on-time. Maintain High Inventory level to attain quotas and targets.
4.Company Name: 'Philam Equitable Life Assurance Company'
From/To
:
Oct 2005 to Jun 2006
Position Title : Financial Sales Executive
Position Level : 1-4 Yrs Experienced Employee
Specialization : Sales - Financial Services (Insurance, Unit Trust, etc)
Role
: Financial Services Consultant
Industry
: Insurance
House in Equitable PCI Bank and provides bank assurance for bank clients. Provides financial analysis and solutions for clients concerns with regards to bank assurance products. -Monitor and spread awareness to bank clients with regards to bank products'
5.Company Name: Composite Enterprises Corporation
From/To
:
Apr 2003 to Oct 2005
Position Title : Marketing/Accounting
Position Level : 1-4 Yrs Experienced Employee
Specialization : Consumer Products / FMCG
In-charge with the Marketing and Accounting aspect of the operation of the branch and its area of distribution. Provide direct Customer Service support to the sales staff as well as Follow-up orders and answer customers inquiries and concerns. Maintain proper inventory Management