Data entry - to update and maintain information on computer systems and in archi

Overview

Looking for full-time work (8 hours/day)

at $1.43/hour ($272.73/month)

college graduate

Last Active

November 14th, 2012 (4959 days ago)

Member Since

November 12th, 2012

Profile Description

RISELLE C. CABRERA
87 Don Bosco Road Buhisan Cebu City
Mobile #: 09273356876
Email Address: riselle10@yahoo.com
skype account: riselle10
OBJECTIVE
: I would like to apply in your company to utilize my skills, knowledge and experience in order to help achieve your company’s vision and mission.
WORK EXPERIENCE :
Technical Support Representative
Teleperformance
Cebu Business Park, Cebu City
June 2012-November 2012
• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients and more;
• Research required information using available resources;
Inbound/Outboud Credit Management Advisor
Wipro BPO
Cebu Business Park, Cebu City
January 2009- May 2011
? Maintain the corporate credit policy
? Monitoy the credit granting and updating process
? Manage customer credit files
Customer Service Representative
Etelecare Global Solutions, Inc.
Asiatown, IT Park, Lahug, Cebu City
August 2007-December 2008
• deal directly with customers either by telephone
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service
inquiries
• provide pricing and delivery information
• perform customer verifications
• process orders, forms, applications and requests
EDUCATIONAL ATTAINMENT :
Tertiary
: Bachelor of Science in Elementary Education
St. Theresa’s College - Cebu
2003-2007
Secondary
: University of San Jose Recoletos
Basak Pardo, Cebu City
1999-2003
Primary
:Punta Princesa Elementary School
Punta Princesa, Cebu City
1993-1999
SCHOLARSHIPS :
SDP Grantee
St. Theresa’s College
2003-2007
PROFESSIONAL QUALIFICATION:
Licensure Examination for Teachers (Passer)
August 26, 2007