Yuan

IT Support | IT Helpdesk

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $2.32/hour ($448.00/month)

Bachelors degree

Last Active

July 7th, 2026 (10 days ago)

Member Since

April 18th, 2020

Profile Description

Motivated Information Systems student with hands-on experience in IT support, troubleshooting, and system administration. Skilled in diagnosing hardware and software issues, managing user accounts, and supporting network and system operations. Completed an internship as an IT Support in an offshore company, gaining practical experience in ticketing systems, onboarding users, and network configuration. Seeking an IT Support / Helpdesk role to apply technical skills and deliver reliable user support.

Top Skills

Office and Administration » Technology Proficiency

Experience: 2 - 5 years

• Supported routing and basic network infrastructure setup • Provided technical assistance and troubleshooting for daily IT operations

Other Skills

Customer Support » Technical Support

Experience: 1 - 2 years

• Diagnosed and resolved hardware and software issues for end-users • Handled and responded to IT support tickets in a timely manner • Assisted in onboarding new employees, including account setup and system access

Software » Network Administration » Network Troubleshooting

Experience: 2 - 5 years

• Installed and routed LAN cabling through ceilings and office workspaces • Built and organized server racks, including cable management and hardware installation

Basic Information

Age: 24

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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