I majored in English and I am a licensed teacher. I have over 4 years of experience in the BPO industry with the first three and a half years of which in a travel account and the last year in a self-publishing company. My long-term work experiences greatly improved my administrative skills by having a solid background in organizing itineraries and schedules of clients, handling account-related correspondences and researching for solutions to attain client satisfaction. I multitask, I have initiative, I am a fast-learner, I am professional and I believe that these traits will help me become the best candidate for the job. I am fluent in the English language, both in oral and written form and I can guarantee that I accurately follow instructions.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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