Highly skilled in repairing and troubleshooting of computer hardware, software, computer networking and printers
Profound understanding of technical manuals and schematics
Technical ability to repair computer hardware including Windows-based PCs and Macintosh Apple platforms
Strong attention to detail
Ability to manage multiple simultaneous tasks at the same time as maintaining consistent results
Good organizational and communication skills
Extensive experience with backup and image management software
Ability to lift up to 50 lbs
Good customer service skills
Microsoft Office 2003, 2007 and 2010 Microsoft IE 6 7 8 and 9
VPN, Server hardware
Excellent analytical and problem solving skills
Outstanding communication skills to relate with team members and support workers
Skilled in time, priority and task management
Ability to work without help
Ability to learn and relate technical concepts promptly
Lotus notes troubleshooting and configuration
Ability to work with remote users
Microsoft Windows XP , Windows Vista, Windows 7, Windows Server 2003 and Windows Server 2008, Redhat linux, Ubuntu Server, notebook, desktop edition, Backtrack
Ability to support Server team on server hardware
Good understanding of Active directory security and policies
fluent in English, be it oral or written
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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