I am a former Process Lead at one of the BPO Company here in the Philippines. I submit reports (Quality, Productivity and Attendance) to my immediate superior and Clients. I process Order from Clients, talk to them via IM and email.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.