Emerson

Operations & CRM Support Virtual Assistant | GoHighLevel & Workflow Automation

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Overview

Looking for full-time work (8 hours/day)

at $10.30/hour ($1,984.00/month)

Bachelors degree

Last Active

July 7th, 2026 (4 days ago)

Member Since

April 10th, 2020

Profile Description

If you’re overwhelmed with admin tasks, disorganized workflows, missed follow-ups, or scattered business operations — it may be time to bring in reliable support.

I help coaches, consultants, agencies, and service-based businesses streamline operations through administrative support, CRM management, workflow coordination, and business systems assistance — helping teams stay organized, efficient, and consistent behind the scenes.

Here are some of the ways I can support your business:
* Administrative & Operations Support
* CRM Management & Data Organization
* GoHighLevel (GHL) Support
* Workflow & Process Coordination
* Lead Tracking & Follow-Up Support
* Client Onboarding Assistance
* Appointment & Scheduling Support
* Email & Calendar Management
* Reporting & Documentation
* Research & Data Entry
* Customer Support & Communication

Tools & Platforms:
* GoHighLevel (GHL)
* Google Workspace
* Microsoft Office
* Trello & ClickUp
* Slack & Zoom
* Canva
* Meta Business Suite

My background includes finance, audit, customer service, international operations, and nearly 5 years of remote work experience with APO Group, supporting operations, coordination, reporting, and business support in a global remote environment.

I’m currently expanding my skills in CRM systems and workflow automation using GoHighLevel to better support modern online businesses and growing teams.

I value clear communication, organized systems, and reliable operational support that helps businesses run more efficiently behind the scenes.

If you think we’re a good fit, feel free to send me a message.
Let’s discuss how I can support your business operations, CRM systems, and workflows.

Top Skills

Marketing » Marketing Automation

Experience: 6 months - 1 year

Skilled in supporting marketing and CRM workflows through automation setup, lead organization, follow-up coordination, and process optimization using GoHighLevel. Familiar with building automated workflows, pipeline stages, appointment booking systems, forms, surveys, and contact management processes that help businesses improve organization, efficiency, and customer flow. Focused on creating structured systems that support smoother operations and better workflow management.

Office and Administration » Administrative Support

Experience: 2 - 5 years

Experienced in providing reliable administrative and operational support in remote and fast-paced work environments. Skilled in email and calendar management, reporting, research, documentation, task coordination, data organization, and workflow support. My background in finance, audit, customer service, and remote operations helped me develop strong attention to detail, organization, communication, and problem-solving skills that support smooth day-to-day business operations.

Marketing » GoHighLevel

Experience: 6 months - 1 year

Hands-on experience using GoHighLevel (GHL) to support CRM organization, workflow setup, and business operations. Experienced in building websites, funnels, forms, surveys, booking calendars, pipelines, and workflow automations. Also familiar with contact management, bulk contact imports, social media scheduling, QR code setup, and creating walkthrough videos for system processes and implementations. I approach projects with a process-oriented mindset by creating workflow and process maps before implementation to ensure organized and efficient business systems.