Elenor

Data Entry, Virtual Assistant, Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $2.27/hour ($400.00/month)

Bachelors degree

Last Active

April 9th, 2023 (612 days ago)

Member Since

October 18th, 2012

Profile Description

I work for an eCommerce company as a technical support (Email based) for 9 years. 
My duties as a technical support are as follows:
- Answer/provide solution to customer query                                                               - Replicate bugs reported by the customer                                                                     - Testing the software if there are new releases                                                           - Do a secure remote connection using TeamViewer/ AnyDesk                                   - Log issue in JIRA and test fixes reported in JIRA
Platform used: Kayako, Deskpro and Freshdesk
Shopify:
- Check the order number from Shopify store and provide tracking number to the customer                                                                

Top Skills

Other Skills

Basic Information

Age
38
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
DISC
Dominance: 33
Influence: 7
Steadiness: 34
Compliance: 26
English
B2(Upper Intermediate)
Government ID
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