Freelancer

Overview

Looking for gig work

at $14.18/hour

Bachelors degree

Last Active

June 24th, 2026 (today)

Member Since

March 23rd, 2020

Profile Description

About Me
I’m a seasoned Project and Operations Manager with a strong foundation in Customer Support, Creative Strategy, and Virtual Assistance, backed by over a decade of global experience across diverse industries. I’m known for my ability to streamline operations, elevate client experiences, and bring creative solutions to life with efficiency and precision.
What sets me apart:
Tech-Forward and AI-Literate

I stay ahead of the curve by mastering the latest tools and platforms, including AI-driven solutions that improve workflow and client results.
Agile and Adaptive

Quick to learn, quicker to apply. Whether it’s a new CRM, a shifting process, or a client-specific platform, I hit the ground running.
Relentless Work Ethic

I take ownership of every task, big or small, with a focus on quality, timeliness, and continuous improvement.
Project Management with Results

Experienced in handling high-volume, deadline-driven projects—especially in real estate media, creative production, and lead-nurturing campaigns.
Customer Experience Champion

From escalations and tech support to billing, collections, and sales, I’m recognized for transforming challenges into lasting customer loyalty.
Full-Spectrum Support

Fluent in back-office administration, web development, travel planning, content writing, and more, making me a reliable all-around asset.
Creative Meets Strategy

Skilled in image rendering, graphic design, social media content, blogging, and event coordination. I combine visual storytelling with tactical execution.
Global Perspective

I bring insights from working with top-tier companies across the US, UK, and Asia, adapting seamlessly to multicultural teams and clients.
Growth-Oriented

I thrive in fast-paced environments and constantly seek ways to add value, optimize systems, and collaborate better.
Employment History
Project & Operations Manager | CPV Media | Mar 2024 – Present

Project Coordinator | CPV Media | Mar 2023 – Feb 2024

Lead Nurture Specialist | Supafitgyms Ltd. | Aug 2022 – Dec 2022

Collections Specialist | JPMorgan Chase | Oct 2017 – Jun 2022

Relationship Manager / Email Support | Barclaycard US | Apr 2015 – Jul 2016

Tier II Customer Service / Tech Support | DISH Network | Jun 2013 – Dec 2014

Loyalty & MT Support Specialist | Western Union | Dec 2012 – May 2013

Sales Representative / Travel Expert | Expedia & ---------- | Jul 2011 – Sep 2012

Senior Marketing Promoter / Eventologist | EveningStar Productions | Jan 2010 – Mar 2012

Blogger / Creative Director | ---------- Lifestyle Project | Jan 2010 – Feb 2011