Executive Assistant/Bookkeeper/Customer Support/Property Management

As a co-host and property manager, I oversee the daily operations of multiple short-term and long-term rental units. My responsibilities include managing bookings, communicating with guests and tenants, coordinating cleaning and maintenance, and ensuring each property meets high standards of cleanliness, comfort, and hospitality. I handle guest inquiries, check-ins/outs, conflict resolution, and reviews across platforms like Airbnb, Booking.com, VRBO, and Hostaway.

I performed accurate and efficient data entry by updating customer information, recording transactions, and maintaining organized records using Google Sheets.

As part of my administrative and customer service duties, I managed daily email correspondence, prioritized and responded to client inquiries, organized and classified email using filters, labels, and folders, performed spreadsheet analysis, prepared email marketing, and coordinated meetings and schedules through Gmail.

As a bookkeeper, I manage day-to-day financial transactions using QuickBooks Online, ensuring accurate and up-to-date records. I am responsible for tracking income and expenses, payroll, invoicing, reconciling bank statements, preparing financial reports, and maintaining organized and compliant financial records.

I have been performing data entry and formatting, sorting and filtering datasets, applying basic formulas such as SUM, AVERAGE, and COUNT, creating tables, and using conditional formatting in Excel.

Efficiently managed calendars, coordinated appointments, and ensured timely reminders for meetings and deadlines. Handled personal tasks such as booking flights, making reservations, and purchasing gifts online with attention to detail and discretion.