I have strong experiences in Customer Service/Support (Inbound, Admin,Retention, Email Support) Virtual/Executive Assistant (mainly office task, managing invoices/bills, Human Resources/Recruiting, Researching, Data Entries, Website Support Management) and Outbound (follow up/warm/cold calling/surveys/appointment setting). I strongly maintain professional phone manner and I have handled and maintain effective working relationships with customers with different nationalities such as American, Australian, Canadian and Europeans that established my strength to be patient and enthusiast in my approach.
In addition to my skills, I have basic knowledge with WordPress,managing Social Media like Facebook and Twitter, I also have experience managing newsletters banners, auto-responders , email campaigns through Mail Chimp, posting/managing ads on Craigslist,familiar with basic photo editing, managing a deal website - putting all the necessary information all together for daily deals and putting comments on Youtube. I'm also proficient in MS Office (Word, Excel, Power Point) Google Applications :Calendars , Contacts , e-mail. and Outlook.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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