Collaborative and receptive. Delivers exceptional work.

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

College/ BSA

Last Active

April 12th, 2024 (327 days ago)

Member Since

September 19th, 2012

Profile Description

Hi! Upgrade to see actual info here, appreciate your time in checking out my profile. I am an experienced Technical Support Representative, Key Accounts Specialist and a Training Support Specialist with a Customer-Focused and Results-Driven Approach. 

I have worked as a Dell Hardware Technical Support Representative for 6 years. I have also experienced as a Lexmark Hardware Technical Support for 3 years. My expertise lies in providing exceptional customer service and technical support, ensuring that each customer receives top-notch assistance. Then,I have moved on to a role which handles escalations and making sure that Lexmark printers are being serviced in a timely manner as a Key Account Specialist. Moreover, I have worked as a Training Support Specialist providing assistance to the Lexmark Global Sales Training Team assuring that the training modules/materials are launched promptly in the learning management system and learners will be able to access the materials with no issues. 

With, these experiences, it helped me develop, versatility and flexibility. It has widened my knowledge not just with the roles but with dealing different people. I learned to be more self-sufficient. Thus, performing the tasks effectively and efficiently. 

I am self-motivated, reliable, resourceful, and hardworking. I am collaborative and receptive. I consistently approach my work with a high level of professionalism.  My utmost priority is to serve as a valuable asset to my clients, delivering exceptional work.  I am extremely diligent in completing tasks well before the designated deadline, and I always strive to exceed expectations by delivering excellent results.