My skills include the following:
1. Customer Service
support . Handled customers’ inquiries via email and chat.
2. Technical writing and assistance.
Prepared speeches and presentations, prepared annual work program of the committees- Corporate Social Responsibility (CSR); Transportation, ICT and Logistics; prepared committee reports and other related correspondences; represented the organization in meetings and activities; and monitored legislation related to the advocacies to assist SMEs concerns.
3. Research. Assisted in the preparation of research outlines and designs; administered surveys; conducted interviews and facilitated focus group discussions; assisted in the conduct of data analysis; performed reviews of related literature; assisted in the preparation of technical reports and final research papers.
4. Project
and Events Management.
Prepared and developed project proposals; coordinated and liaised with project partners including government and other private organizations; facilitated implementations of activities related to the projects; developed and edited collateral materials; and prepared financial and final technical reports of the projects; handles the annual workplans. Handled projects funded by international organizations such as USAID, CIPE, ILO, JETRO and UNFPA. Managed business conferences programs, workshops, annual planning and committee meetings, forums, symposia and concerts.
5. Administrative support.
Provided administrative support to groups of decision makers such as Commissioners and Board of Directors.
Maintained efficient filing and database systems; identified and standardized vendors for supplies and office equipment; verified invoices for payments and generate departmental and project costing reports; assisted in organizations and facilitation of company events and activities such as the annual conferences and other regular symposia and fora
6. Teaching and training facilitation. Handled workshops and seminars as resource speaker and/or facilitator here and abroad.
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