I have been into Business Process Outsourcing industry since 2003 (9 years) doing outbound and inbound calls. From a novice to an expert, I have worked as a Customer Service Representative doing Telemarketing, Survey, Lead Generation, Appointment Setting, Sales and Billing.
In addition, I have handled responsibilities in the Administrative area.
I have handled different campaigns in the US, Canada and UK.
I have worked as a Trainer then promoted as a Supervisor/Coordinator. I am the right person for the job because I have a lot of training, workshops, seminars and work experiences which give me an edge to the other applicants.
The knowledge, skills and attitude gained during those exposures will surely be of good advantage as an employee which will be beneficial to the growth of your company. I have an Excellent Customer Service skill that I can provide to my client.
I can be your best virtual assistant since I am a multi-skilled person and can speak English fluently. I am great with chat, phone, and email support. I am also proficient in Microsoft Office Word and Excel.
I believe that my job experiences and expertise will be a valuable contribution to your team and will bring positive results. I am able to do multitasking responsibilities with minimal supervision. I have the qualities and practices that will bring me on top of the other applicants. I assure you that I will work with you professionally, promptly and proficiently.
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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