Address: 24 Dagupan StreetSan Francisco Del Monte
Quezon City, Philippines 1104
Mobile #:
CAREER OBJECTIVE: To obtain a fulfilling career in the industrial and clinicalindustry whereas I can provide maximum customer service for which my skills andcapabilities can be used and
PERSONAL INFORMATION
Birthday: August 29, 1989Birthplace: UST Hospital, ManilaCivil Status: SingleReligion: Roman CatholicNationality: Filipino
EDUCATIONAL ATTAINMENT
Bachelor of Arts in PsychologySchool Year: 3 rd -4 th year collegeSCHOOL: AMA University Main Campus – Manila
Bachelor of Arts in Psychology – Presidential Honor ListerSchool Year: 2 nd year collegeSCHOOL: STI College – Munoz EDSA, Quezon City
WORK EXPERIENCE
Outbound Sales Specialist March 2018 – July 2018Nusku Outsourcing Inc. (DME Live Transfer)Acquire Asia Pacific Office 2 nd floor WCC Bldg.,Shaw Blvd., Mandaluyong City
Account Sales Executive January 2017 – April 2017Tinklabs Inc. - / handy Philippines3 rd floor 26 th st. cor., 3 rd ave.,BGC, Taguig City
Campaign Manager March 2015 – September 2016Powerconnex Inc. (Financial Customer Service / Insurance Appt Setting)22 nd Floor Trafalgar Plaza HV Dela Costa StSalcedo Village, Makati City
Sales Team Manager February 2013 – March 2015Direct Info Share BPO (US Stocks / Investment Appt Setting)19 th floor Antel Global Building, Julia Vargas AvenueOrtigas Center, Pasig City
Client Services Recruiter November 2011- December 2012DevTouch Information System Inc. BPO (Recruitment / Lead Prospecting US)2/F JEMTEE Bldg., 677 Boni Avenue cor., Aliw StreetMandaluyong City
Customer Support Analyst II September 2009 – October 2011StarTek International Ltd. (US Telco CS / Sales)SM CyberOne Bldg., Sen.Gil Puyat AvenueMakati City
DUTIES AND RESPONSIBILITIES? Functions well independently and as part of a team or group.? Leads skill improvement of subordinates by conducting huddles and up-training.Conducts skill transfer training to improve overall team performance.? Actively taking ownership of concerns from customers, clients and teammembers.? Maintaining relationships with both internal and external clients to ensure staffinggoals are achieved.? Fulfilling the tactical objectives of a business through hiring and retainingemployees.? Ability to learn and apply sales and leadership strategies whilst working to createand develop new processes.? Delivers high quality, customer driven service with the focus of providingexcellent customer experience.? Consistently accomplishes tasks and assignments on a regular basis.? Meet and exceed expectations set by the Client.
REFERENCESAvailable Upon Request
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