Admin Assistant | Email & Chat Representative

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Overview

Looking for part-time work (4 hours/day)

at $4.70/hour ($454.54/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

February 20th, 2020

Profile Description

Review the existing products and services and
introduce innovation to cope up with the current market situation.

Do the research and develop new product specifications
and concepts.

To create products based on current customer demand.
·
To ensure that the company is updated in current market demand and step in front of the competitors.

Resolves customer complaints via email.

Assist with placement of orders, refunds, or exchanges.

Attempt to persuade customers to reconsider
cancellation.

Work with the customer service manager to ensure proper customer service is being delivered.

Place and cancel orders.

Responsible for checking products on our site and into the brand site vice versa.

Product research and data entry of each product classification and information.

Provide administrative to IPSY; tasks include reporting to the direct executive regarding issues on brands partnered to IPSY Shoppers, IPSY’s eCommerce platform. Another task is specializing in category mapping, product analysis, brand quality assurance, data entry, and error management.