Current Employment Status:
Hired Full Time on Jun 12, 2020
I am a graduate of Bachelor of Science in Nursing. I am working in a call center industry for almost 7 years doing inbound and outbound calls, answer questions and address complaints via email and live chat. I started as an agent and promoted as a team leader. I work in a specific escalation department reserved for customers who wish to speak to a supervisor in extreme cases where a customer is not satisfied. Online job experienced are as follows telemarketing, inbound and outbound calls, appointment setter, VA, and survey campaign, and lead generation.
Can speak fluent English.
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