I have worked in the BPO industry for 7 years. I have taken customer service and sales inbound calls. I have done outbound calls to customers to schedule an appointment with them. I was promoted to quality assurance analyst after 3 years. I have listened to and rated calls based on the evaluation form and guidelines of the client for both product knowledge and communication skills. I also did up-training and refresher classes to agents. I have done sales verification. I became a risk and compliance officer and have done administrative work, such as creating MS PowerPoint presentations and MS Excel spreadsheets. I am knowledgeable in MS PowerPoint, MS Excel, MS Word, and Outlook. I have good English skills, both written and oral. I can type 50+ words per minute. I know how to use Skype. I can work with minimal supervision. I am a hard worker and a fast learner.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.