I am a self-motivated individual with 10 years experience in Customer Service.
Adept at
prioritizing and completing tasks to meet customers’ needs.
Safety-minded and a good communicator with strong computer skills. The following are my strong points:
1. Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.
2. Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
3. Flexible -- Willing to try new things and I am interested in improving efficiency on assigned tasks.
4. Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
5. Customer Service -- Handled each and every customers' concerns and delivered a satisfactory outcome.
6. Reliable -- Excellent attendance record; trusted to deliver whatever is expected from me from my daily tasks.
Experience: 5 - 10 years
I possess basic to intermediate skill in SEO analysis, which involves website analysis. Checking the lead's website and comparing it to the competitor's. I also do keyword research. Through meticulous data analysis and insights, I can identify opportunities for improving search engine rankings, increasing organic traffic, and enhancing online visibility.
Experience: 10+ years
I have a strong ability to actively listen to customers, ensuring their concerns and needs are thoroughly understood. I can also empathize with customers, acknowledging their emotions and showing genuine concern for their issues, which fosters trust and satisfaction. I also excel at problem-solving, enabling me to analyze complex issues and provide effective solutions to resolve customer problems efficiently.
Experience: 10+ years
As a team leader of virtual assistants for the sales team, I am responsible for guiding and supervising a group of remote professionals dedicated to supporting our sales department. I facilitate effective communication, set clear goals, and provide guidance to ensure our virtual assistants work cohesively to enhance the efficiency and productivity of our sales team. I am adept at organizing tasks, tracking progress, and fostering a collaborative and motivated work environment, ultimately contributing to the success of our sales initiatives in the digital realm.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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