Giovanni
Amazon Product Specialist |Customer Service | VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.77/hour ($727.26/month)
Bachelor's degree
Last Active
July 3rd, 2026 (8 days ago)
Member Since
February 12th, 2020
Profile Description
I am a highly motivated and detail-oriented Virtual Assistant with strong experience in customer sales service and technical support for Windows systems. My background combines excellent communication skills with technical expertise, allowing me to assist clients in both customer-facing and IT-related tasks.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Fix customer's issue with their Windows computer and Office 365 apps by doing remote session. Performing the right troubleshooting making sure every interaction is resolved and all files secure. Issues like: * Windows activation * Office Activation * Windows and Office log in issue * Launching issues * Performance issue * Camera and audio issue * Removing malwares and virus * Import and export pst files * Outlook send and receive email issue * Excel format * Recovering corrupted or missing files
Customer Support » Sales Support
Experience: 1 - 2 years
Help business gain profit by always pitching sales in every call. Making rejections turn into sales by asking discovery question. We also provide detail explanation about the bill and plan or service.
Customer Support » Customer Service
Experience: 2 - 5 years
Helping business profits by attracting repeat buyers or customers through building connection and trust. Making sure issues are being addressed. Tasks includes: * Provide information of product or service * Track packages * Clarifications about bill * Process refund, replacement if needed * Product reviews * Communicating with Seller * Invistigating fraud issue
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Almeria, Biliran
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 10
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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