Motivated and inspired individual with a strong desire to learn and gain more kn

Overview

Looking for full-time work (8 hours/day)

at $1.70/hour ($327.27/month)

Bachelors in Mass Communications

Last Active

May 29th, 2013 (4755 days ago)

Member Since

August 28th, 2012

Profile Description

Answer inbound calls as well as assist customers who have specific inquiries
Build customer’s interest in the services and products offered by the company
Provide personalized customer service of the highest level
Basic computer knowledge/technological skills.
Good verbal and oral communication skills.
Ability to comprehend, capture as well as interpret basic customer information
Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
Punctuality
Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
Analyze the various parts of a problem properly and develop logical solutions
Quality management- look for means of improving as well as promoting quality
Ability to make efficient use of resources
High level of motivation
Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed
Good social skills
Ability to meet tight deadlines
Attention to detail
A sound knowledge of telephone etiquette