SMM | Helping Service-Based Businesses Build Trust Online

I create social media content that is simple, clear, and engaging. I design graphics in Canva, write captions that connect with the audience, and plan content that helps businesses show up consistently online. I have experience creating content for service providers such as construction, landscaping, tradies, real estate, and coaches—turning their work and expertise into posts that attract attention, build trust, and bring in inquiries. I also create reels using CapCut, manage scheduling with Meta Business Suite or Later, and organize content calendars using Google Suite.

I have 5 years of experience managing social media accounts in different industries, including coaches, residential drafting services, mental health facilities, health insurance, HR and payroll services, agencies, IP attorneys, trucking services, construction, landscaping, tradies, and health & wellness. I have handled 5–7 accounts at the same time under an agency, making sure there are no errors in captions, text on graphics, or scheduling. All content is scheduled and delivered on time. I have also used different scheduling apps like Meta Business Suite, Later, and others to keep accounts consistent and organized.

With 3 years of experience in social media marketing, I focus on building strategies that attract the right audience, build trust, and drive results. Skilled in creating content plans, analyzing performance, and adapting strategies across industries like coaching, construction, tradies, real estate, and health services.

I create content that is not only visually appealing but also aligned with the brand’s message and goals. This includes drafting captions, developing post ideas, repurposing blogs or videos into social media content, and tailoring content styles for different industries such as landscaping, real estate, coaching, health, and professional services. My focus is on creating content that tells a story, builds trust, and encourages engagement.

For me, graphics aren’t just about “making things pretty.” Every design and post has a purpose and a goal. I use Canva to create visuals that actually support the message, may it be a carousel, a post, or a simple graphic. The focus is always on strategy: making sure the design speaks clearly, looks consistent, and helps the brand connect with the right audience.

I have managed community engagement across multiple client accounts, making sure comments, messages, and inquiries are responded to on time and in the right tone. I use engagement strategies like meaningful replies, proactive outreach, and audience interaction to increase visibility and build stronger connections. My focus is to make followers feel heard and valued while also supporting lead generation and brand growth.

Experienced in planning and scheduling content across multiple platforms to ensure consistency and timely posting. Skilled in using different scheduling tools (Later, Buffer, Hootsuite, Meta Business Suite, etc.) to organize calendars, avoid overlaps, and keep content flowing smoothly. I make sure posts go out error-free and on time, even when handling multiple accounts.

Approve new members and review new posts to keep the group safe and relevant. Respond to comments and engage with members to keep the community active. Grow followers by encouraging participation and sharing valuable content. Maintain a positive, respectful, and safe space for all members.

Campaign creation, campaign monitoring, campaign launching, metric reporting

Provide support for the team for data entry. Customer support by responding to DM in Facebook, Instagram and LinkedIn.

Liking, sharing, and commenting on user-generated content Replying to mentions and tags Participating in relevant discussions and trends Encouraging user participation through questions and polls Maintaining a safe and respectful community Keeping conversations polite and on-brand Reviewing comments on posts for Facebook Groups Removing spam, offensive, or inappropriate comments Responding to inquiries and engaging with followers

I provide reliable support by managing emails, scheduling appointments, handling data entry, and assisting with general administrative tasks to keep your business organized and running smoothly.

I provide reliable support by managing emails, scheduling appointments, handling data entry, and assisting with general administrative tasks to keep your business organized and running smoothly.

Develop and Strategized Content, Brand Awareness, Social Media Presence, Group Engagement, Cold outreach, Social Media Audit, Metrics Reporting