Dedicated Customer Service Professional with over 10 years of BPO experience handling inbound and
outbound calls, cold calling, sales, and client support across travel, telco, and home warranty accounts.
Skilled in using communication and CRM tools like Salesforce, Dialpad, CallTools, Mojo Dialer, and
Avaya. Familiar with Google Workspace, Microsoft Word, Excel, Teams, and WhatsApp for
communication and reporting. Known for empathy, problem-solving, and strong communication skills
that consistently improve customer satisfaction and retention. Proven track record of meeting and
exceeding performance metrics and driving lead generation and upselling results.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.