I'm a Freight Virtual Assistant with hands-on training in freight operations and real-world experience providing outsourced Track & Trace support for logistics operations.
Through my training and outsourced work, I've supported freight brokers, carriers, and logistics teams by monitoring shipments, communicating with drivers and dispatchers, and ensuring timely updates from pickup through delivery. I understand how critical visibility, communication, and accurate reporting are to keeping freight moving efficiently.
My experience includes:
• Track & Trace support from pickup to delivery
• Driver check calls and shipment monitoring
• Communicating with dispatchers and operations teams
• Sending load status updates, detention notifications, and POD follow-ups
• Escalating shipment delays and documenting issues
• Load research and lane checking
• LTL quoting and rate comparison across carrier platforms
• Freight class identification and calculation
• Carrier-side dispatch planning support based on Hours of Service (HOS)
• Lead generation for shippers, carriers, and freight brokers
• CRM updates, data entry, and logistics administrative support
I'm familiar with tools such as BTMS for shipment status updates, DAT One (formerly DOFT) load boards, carrier websites including TForce, Old Dominion, and Estes, freight class calculators, Google Sheets, and Microsoft Office applications.
I take pride in being detail-oriented, dependable, and proactive. Whether tracking shipments, following up with drivers, updating dispatch, or handling administrative logistics tasks, I'm committed to delivering accurate work and excellent support.
I'm continuously expanding my knowledge of the freight and logistics industry and am eager to contribute to a team that values reliability, clear communication, and operational excellence.
If you're looking for a Freight Virtual Assistant who can provide dependable Track & Trace support and assist with day-to-day logistics operations, I'd be happy to connect.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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