I am working in the BPO industry for 14 years with years of experience being a trainer, QA, team lead to operations manager. This is my first time signing up in upwork for extra income.
I've been a part of different process improvement projects and years of experience in data mining, error check and analysis that is the basis for process recommendations and project implementation.
I've been part of the telco and retail industry - technical and customer service thru phone or
Experienced in different CRM tools such as Zendesk and Salesforce.
I am also a graduate of Information Technology giving me background in web design, programming, network and database administration.
I completed the lean six sigma greenbelt training and undergoing certification.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.