Argiene

IT Helpdesk

25 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($2,000.00/month)

College graduate

Last Active

April 5th, 2023 (619 days ago)

Member Since

August 11th, 2012

Profile Description

Knowledgeable in software and driver installation and hardware configuration and setup.
Knowledgeable in LAN/WAN, router settings, and setup.
Experienced in assembling/disassembly and custom building PC hardware (desktops/laptops).
Responsible for logging all information into the CMS tool such as Siebel, RightNow, ICARE, SNOW, ZenDesk.
Experienced in using CMS Avaya, Blue Pumpkin, and CCPulse in monitoring the queue.
Knowledgeable in O365 Application and Administration, MS Azure, Active Directory, Identity and Management, Information Security, Citrix Workspace, ITIL Foundation, Service Desk E2E, Technical Support B2C, Customer Service, Google Applications, and Workspace.

Top Skills

Other Skills

Basic Information

Age
40
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  120
Government ID
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