VA | SMM| ECommerce

Overview

Looking for full-time work (8 hours/day)

at $4.40/hour ($774.40/month)

Graduate of BS Nursing

Last Active

December 2nd, 2024 (9 days ago)

Member Since

August 8th, 2012

Profile Description

I worked in a BPO industry for 6 years. I have been working as a Technical/Customer Support Representative for voice, chat and email support.
After that, I got virtual assistant job doing data entry and price comparison. Then customer and admin support for drop-shipping company. I attended training for Social Media Management.
 
Administrative Support professional experienced working in a fast-paced environment demanding strong, organizational and interpersonal skills. Trustworthy, ethical and dependable; committed to superior quality service. Confident and poised in interactions with the individual at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include Customer service and relations; Word processing and typing; Team management.

SKILLS AND ABILITIES
• Customer Service
• Technical Support
• Team Collaboration
• Time Management
• Communication Skills
• Software Knowledge
• Analytical Skills
• Data Management
• Critical Thinking
• Teamwork
• Computer Proficiency
• Problem-Solving
• CRM Expertise
• Multitasking
• Adaptability

TRAININGS AND CERTIFICATIONS
• Social Media Management 2023
• Customer service skills training 2013
• Zendesk Training 2013
• CRM training 2013
• Leadership Development 2012
• Leadership training 2011
• Subject matter expert training 2009