Lead Gen/Real Estate VA/Customer Support/QA

My diverse experience across customer-oriented and sales-driven roles has equipped me with a multifaceted skill set, making me a valuable asset to any organization looking to enhance their sales effectiveness, customer satisfaction, and overall business performance.

Adept at providing exceptional customer service, efficiently resolving issues and inquiries to ensure a positive customer experience. Proven track record in customer success roles, focusing on maximizing customer value, retention, and fostering long-term partnerships.

Demonstrated ability in identifying and cultivating potential sales leads through cold calling, market research, and strategic outreach, contributing to the sales pipeline's growth. Proficient in developing and executing effective sales strategies tailored to the target market, enhancing conversion rates and achieving sales targets. Collaborative team player with experience working in cross-functional teams and the ability to lead by example, motivating others towards achieving common goals.

Competent in analyzing performance data, generating insightful reports, and recommending actions to improve service quality and operational performance. Quick learner with the ability to adapt to new technologies and software, enhancing productivity and operational efficiency.