Freelance Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

January 15th, 2020

Profile Description

Customer Support & Airbnb Property Manager |15+ Years Experience | Reliable & Detail-Oriented

? OVERVIEW

I?m a reliable and experienced Customer Support and Airbnb Property Manager with over 5 years of hands-on experience working with international clients.

I specialize in handling guest communication, resolving issues quickly, managing bookings, and keeping operations smooth so property owners can focus on growing their business. I?m calm under pressure, easy to talk to, and known for being dependable and proactive.

If you?re looking for someone who treats your business like their own, communicates clearly, and gets things done without constant supervision, I?d love to help.

? SKILLS


* Customer Support (Email, Chat, Phone)


* Airbnb Property Management / STR & LTR


* Guest Communication & Issue Resolution


* Booking & Calendar Management


* CRM & Ticketing Systems


* Data Entry & Admin Support


* Conflict Resolution


* Time Management & Organization


* English Communication (Written & Spoken)

? WORK EXPERIENCE

? Customer Support Representative / Virtual Assistant
Remote | International Clients
2019 ? Present


* Handled daily customer inquiries via email and chat with a focus on fast, friendly resolution


* Managed guest concerns and complaints professionally, maintaining high satisfaction ratings


* Assisted with bookings, order updates, refunds, and follow-ups


* Maintained accurate records and ensured smooth day-to-day operations

? Airbnb Property Manager
Remote


*Managed multiple Airbnb listings, calendars, and guest communications


*Coordinated check-ins, check-outs, and issue resolution


*Prevented double bookings and handled last-minute changes efficiently


*Improved guest experience through clear communication and quick problem-solving

? Admin & Data Entry Support
Remote


* Entered and updated data accurately in spreadsheets and internal systems


* Organized files, documents, and records for easy access


* Assisted with repetitive admin tasks while maintaining accuracy and consistency

? AVAILABILITY


* Available for full-time or part-time work


* Can work flexible schedules, including weekends if needed

? Why Hire Me

I don?t just follow instructions I think ahead. I communicate clearly, take responsibility for my work, and always look for ways to improve processes. Clients trust me because I?m consistent, honest, and easy to work with.