One physicist once said "only a life lived in the service to others is worth living". I found this to be true indeed when I first explored the growing BPO industry way back 2011. Providing service to numerous people coming from all walks of life with products they worked hard to pay for made me appreciate the opportunity of remote assistance.
~ 7 years in Customer Service and Technical Support via phone and chat platforms
~ 1 year in ESL online teaching, worked with Beginners to Advanced students globally
~ Worked in different lines of business with ever-changing scopes of support
~ Contributed to improvement of processes in operations through observation and feedback
Apps & Websites used:
~ Gsuite (Google Sheets, Google Docs, Google Forms, Google Keep, Drive, Gmail, Calendar)
~ CRMs: Zoho CRM,
~ MS Office apps (Word, Excel)
~ E-Commerce:
~ Communication:
~ Online Sharing: Dropbox, Google Drive, MS OneDrive
~ Time Tracking: Aspect, CES, Toggl, Hubstaff, OLJ Timeproof
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.