Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $170,456.82/hour ($30,000,400.00/month)

High school diploma

Last Active

August 8th, 2017 (2683 days ago)

Member Since

May 15th, 2010

Profile Description

Results-oriented, friendly, polite Customer Service Professional with 8years successful track record. Efficient in working independently as well as collaboratively. Familiar with principles and processes of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Highly skilled in responding to customers, managing their accounts, addressing customer complaints, contacting customers to respond to inquiries or notifying them of claim investigation results or any planned adjustments.
Expert in resolving customers’ grievances or billing complaints, payment disputes, change of packages, corrections and modification.
Well-versed in troubleshooting internet connection problems, browser issues, modem or router connections, cable boxes, mobile phones and fixed phones issues.
Areas of expertise include:
- Customer relationship management
- Customer Account creation
- Highest number of satisfied clients