I have been working as a home-based Freelance online virtual assistant since 2012. I have been providing administrative services to US, UK, Canada and Australian clients. The things I do are the following:
Bokkeeping using Xero and Quickbooks
Customer Service via Phone and
CRM Management
Check and respond
Online ResearchData
Entry File Management
Creating a team schedule
Maintaining and organizing client’s business records
Filtering and Sorting
Responding to booking inquiries with quotes
Booking appointments
Prioritizing important
Calendar management
Maintain and organize calendar software with upcoming online appointments, in-person meetings, and jobs.
The softwares I have learned to use are the following:
Xero
Quickbooks
Zapier
Liveagent
Slack
Google Drive, Google Calendar (Docs, sheets, etc)
Trello
Freshdesk
Launch 27
GeoOp
Ring Central
Aprima ( Electronic Medical Record)
Docusign ( Electronic Fax)
Experience: 2 - 5 years
Performs bookkeeping via Xero. Process invoicing and payroll.
Experience: 5 - 10 years
Performs inbound and outbound calls with clients.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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