Reliable, hardworking, and dedicated team player who works well under pressure and with minimum supervision. Customer-oriented problem solver with an ability to adapt to new situations. Technical expertise in troubleshooting,installation and repair of mid-range systems. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations.
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