Overview
Looking for full-time work (8 hours/day)
at $7.46/hour ($1,440.00/month)
Bachelors degree
Last Active
July 6th, 2026 (4 days ago)
Member Since
January 3rd, 2020
Profile Description
I am a Customer Service and Technical Support Specialist with more than 10 years of experience working for several BPO companies and supporting international clients. My experience includes customer service, technical support, quality analysis, and virtual assistance through phone,
My most recent role involved working as a Product and Technical Support Specialist for a real estate platform in the USA. I assisted clients with account concerns, troubleshooting, website-related issues, CRM connections, and general platform navigation. I also provided support through
I also have experience supporting web hosting and website-related concerns including WordPress, website builders, domain management,
In addition, I have experience working with quality assurance teams where I monitored customer interactions, conducted coaching sessions, and helped improve team performance. These experiences helped me strengthen my communication, analytical, problem-solving, and multitasking skills.
I am hardworking, adaptable, and eager to continue learning new tools and processes that can help contribute to the success of the company.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
WordPress Support Webhosting Email Configuration
Website Builder » Wordpress
Experience: 10+ years
I have several years of experience providing WordPress support and assisting clients with website-related concerns. My experience includes helping customers manage and maintain their WordPress websites, troubleshoot website issues, update content, and assist with plugins, themes, and basic website customization. I also assisted clients with website setup, domain and email configuration, CRM integrations, lead generation functionality, and general website maintenance. Through my experience working with web hosting and real estate platforms, I became familiar with handling WordPress-related concerns through phone, chat, and email support while ensuring timely resolution and excellent customer service. In addition, I have experience guiding clients on how to navigate their WordPress dashboard, update pages, upload content, and use website builders such as Squarespace and Weebly. My background in technical support helped me develop strong troubleshooting, communication, and problem-solving skills when assisting website owners and users.
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Quality Analyst Evaluation
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong City, Mentro Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 40
- Influence: 42
- Steadiness: 9
- Compliance: 10
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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