I am currently working as a call center agent.
As a call center representative I am receiving incoming
calls to process customer's credit card application
and activating credit cards. Aside from that I'm also
selling different products. I also know how to do customer service
like assisting and responding to customer's inquiries and concerns.
Listed below my specials skills:
ADMISTRATIVE SUPPORT SKILLS:
• Data Entry
• Good in oral and written communication
• Typing and computer skills:
? Microsoft Word
? Microsoft Excel
? Microsoft PowerPoint
? Internet and Email
? Blogging
? Encoding
? Google Documents
? Email
? Fax
*Infusionsoft
TELEMARKETING SKILLS:
• Taking inbound and outbound calls
CUSTOMER SERVICE SKILLS:
• Strong Interpersonal communication skills
• Problem analysis and problem solving
• Organizational skills and customer service orientation
• Adaptability and ability to work under pressure
• Initiator
APPOINTMENT SETTING SKILLS:
• Contact prospective clients to develop sales leads
• Set up appointments for sales people or specialist.
I will work hard where I can best utilize my knowledge and skills. I want to
contribute to the growth of your company to the best of my abilities.
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