As a Virtual Assistant for three years, I have been a lead generation assistant and a data entry staff for a start-up company based in Mountain View, CA; and for an American Non-profit Charitable Organization in Milpitas, CA. I researched all possible leads that will be of great help to the company. I made sure that all information are well documented in excel files saved in google drive accessible to the clients. I was also reaching out to leads as provided by the clients. It was also my task to manage the client’s calendar and set up appointments.
When I was a Customer Service Representative at Sykes Asia Inc for 3.5 years, I assisted clients via calls and chats. Since the account was back office, we were doing more data entry and order processing. In addition, my team lead assigned me to do our team output reports.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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