Telecomms Specialist (Avaya)

Overview

Looking for part-time work (4 hours/day)

at $4.71/hour ($454.55/month)

BS ECE

Last Active

July 22nd, 2018 (2880 days ago)

Member Since

July 9th, 2012

Profile Description

? Solid knowledge in Telephony Systems.? In depth knowledge in installing Avaya Pbx systems; System Platform, Communication Manager 6.x, Application Enablement Server, Aura Messaging, System and Session Manager, and Media Gateways? Knowledgeable in Avaya Adjuncts; CMS, Verint Recording, NICE Recording, ORECX, Call Accounting and the likes.? Almost six (6) years experience as inside/ outside engineer installing and troubleshooting of Avaya/Nortel PBX systems of analog, digital, VOIP and SIP systems.? Capable of installation and commissioning of Nortel PBX models like: 11c, 11c mini, CS1000, CS1000E, and LG-Nortel Systems.? Capable in maintenance and troubleshooting of Nortel PBX models like: 11c, 11c mini, 61c, 81c, CS1000, CS1000E, CS1000M, BCMs, and LG-Nortel System.? In depth knowledge in configuring call flows, automatic call distributions for call centers as well as queuing announcements.? Knowledgeable in PBX applications such as: Call Pilot/ Meridian Mail (Voicemail), MIRAN, Audio log, and Symposium for Call Centers.? Knowledgeable in Nortel and CISCO Routing and Switching theory including basic system configurations.? Formal industry training and widespread on-the-job experience as Telecoms Specialist.? Strong time management skills; highly organized, self-directed, and efficient; consistently meets stringent deadlines.? Employee supervision and project/ operations management.? Excellent interpersonal skills; team player recognized for propensity to establish and maintain solid relationships with co-workers, co-subcontractors, subcontractors, customers/ clients, and management.? Extensive and unparalleled customer service, support, on-site works and remote access.? Ability to quickly and appropriately troubleshoot and repair problems thru phone and on-site support.? Performed duties and responsibilities as Telecoms Specialist; skilled in splicing, rehabilitation work, defective pair recovery, and experience working with CAT-5/ Cables to create PBX MDF and structured Cabling Systems.? Provides user training and consultation to in-house and prospective clients? Provides with detailed technical information regarding PABX equipment? Support implementation of PABX System and Call Center related applications? Studies and evaluates system traffic reports. Provides clients with upgrade provisions and recommendations? Provides total communications solution from end to end on all clients? Design project structure, timetable and analysis for prospective clients? Support presentation and technical meetings? Support 24/7 support on clients and colleagues as the need arises.