- 1yr leading service desk analysts for EMEA region including French speakers.
- 5 years of application technical support and development in retail, finance and logistics. Current skills include PL/SQL Oracle, shell scripting, SDLC (and agile), service management, change management, incident management and problem management. Currently, handling E2E support for OTM in APAC region (Oracle Transportation Management)
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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