I am more of a social networking person so i prefer a job close to Facebook,twit

Overview

Looking for part-time work (4 hours/day)

at $3.82/hour ($363.64/month)

Bachelor of Science in Electronics and Communication Engineering

Last Active

July 8th, 2012 (5089 days ago)

Member Since

July 8th, 2012

Profile Description

I have worked as a call center agent under a mobile account.Just a year of experience but i was able to know the task of a customer service representative.Not only I was a CSR but a technical support as well.I was even promoted from a tier 1 agent to tier 2(which is an escalation team). My major role in the company was to resolve customer's issue to the best of my abilities within a short period of time.I check all parameters and tools which might be the reason for the customer's call.I provide instructions so that subscribers can troubleshoot or manipulate their phones on their end.In some instances that issues were not resolved,I do call backs to check if customers' concerns could be solved during the said time.