Virtual Assistant

We're looking for a detail-oriented, dependable, and proactive Virtual Assistant to provide administrative support and help keep our day-to-day operations organized and running efficiently.

In this role, you'll be responsible for managing documentation, maintaining accurate records, coordinating administrative processes, and supporting internal workflows. While there may be occasional customer interaction, your primary focus will be providing reliable, high-quality administrative support that helps the team stay productive and organized.

If you enjoy working behind the scenes, staying organized, and making sure nothing falls through the cracks, we'd love to hear from you!

What We're Looking For:
- Previous experience with an HVAC, field service, or trade-based company (HVAC, plumbing, electrical, property maintenance, energy installation, or similar service businesses) is a MUST
- Excellent written and spoken English
- Experience as a Virtual Assistant, Administrative Assistant, Operations Coordinator, or a similar admin role
- Strong attention to detail and accuracy
- Excellent organization, time management, and multitasking skills
- Quick to learn new tools, software, and processes
- Experience handling permits, rebate applications, compliance documents, warranties, or other service-related paperwork

What You'll Do:
- Process warranty registrations for HVAC and related equipment
- Prepare and submit rebate applications
- Keep digital records organized and up to date
- Help improve workflows and internal processes
- Create, schedule, and manage social media content
- Prepare and send invoices after completed jobs
- Provide administrative support and assist customers when needed

Work Schedule:
- Full-time remote role
- 8-hour workday, 5 days per week (US Business Hours)

Application Instructions:
- To apply, please include a working link to your CV or resume.