Operations Assistant

About Health News Network (HNN)

HNN | Health News Network is a premier health and wellness media network dedicated to delivering premium educational, inspirational, and transformational content through its global OTT streaming platform.

We are seeking a highly organized, detail-oriented, and dependable Operations Assistant to support the day-to-day operations of our OTT platform and digital ecosystem. This role is ideal for someone who thrives in structured environments, demonstrates strong accountability and agency, enjoys working with digital systems, and can consistently execute operational workflows with precision and accuracy.

Position Overview

The Operations Assistant will play a key role in supporting HNN's daily operations across content management, OTT platform administration, digital asset organization, and social media support. The ideal candidate possesses exceptional attention to detail, strong organizational skills, a high level of ownership, and the ability to follow established Standard Operating Procedures (SOPs) consistently.

Key Responsibilities:

1. OTT Platform Operations (TVStartup CMS)
? Upload and manage video content within the TVStartup CMS platform.
? Enter and maintain accurate video titles, descriptions, metadata, and content details.
? Assign genres, release years, content types, and advisory ratings.
? Add cast and crew information.
? Upload and manage thumbnails, posters, banners, and trailers.
? Import content from YouTube, Vimeo, Dropbox, and local files.
? Create, organize, and maintain Video-on-Demand (VOD) categories.
? Assist with OTT channel setup and tenant channel creation.
? Support live streaming setup using OBS and RTMP.
? Manage content availability, scheduling, and access settings.
? Assist with SEO optimization and metadata enhancements when applicable.

2. Content & Media Organization
? Organize and maintain structured HNN content libraries.
? Ensure all media assets are properly categorized and stored.
? Maintain consistency and accuracy across all uploaded content.
? Support ongoing updates and maintenance of video libraries and media assets.
? Ensure all published content adheres to HNN standards and organizational systems.

3. Google Drive & Digital Asset Management
? Organize and maintain HNN's Google Drive structure.
? Add and organize missing files, concepts, branding materials, and assets.
? Ensure proper file naming conventions, labeling, and version control.
? Manage storage and organization of uploaded videos and compressed media files.
? Maintain structured folders for branding, graphics, documents, and video assets.

4. Operations Support & SOP Execution
? Follow all HNN Standard Operating Procedures (SOPs).
? Execute structured workflows accurately and consistently.
? Support hourly reporting and end-of-day reporting systems.
? Maintain high levels of accuracy, consistency, accountability, and ownership.
? Demonstrate initiative and proactively identify opportunities for improvement.
? Assist in updating and improving internal documentation and workflow processes.
? Support additional operational initiatives as assigned. 5. Social Media Support
? Assist in managing HNN social media accounts and sub-accounts.
? Support content publishing and scheduling based on approved content calendars and posting guidelines.
? Ensure all published content is accurate, properly formatted, and posted on schedule.

Qualifications:

Required Skills & Experience:
? Exceptional organizational and time-management skills.
? Strong attention to detail and commitment to accuracy.
? Demonstrated accountability, ownership, and agency in completing tasks.
? Ability to follow detailed instructions and SOPs consistently.
? Strong written and verbal communication skills.
? Ability to manage multiple tasks and priorities effectively.
? Ability to work independently while maintaining accountability.
? Proficiency in Google Workspace (Google Drive, Docs, Sheets, Gmail).
? Comfortable using AI tools such as Claude, ChatGPT, and similar productivity platforms to improve efficiency and execution.

Preferred Qualifications:
? Previous experience in operations, content management, administrative support. Experience working with CMS platforms or OTT streaming platforms.
? Familiarity with digital asset management systems.
? Experience with social media management and content publishing workflows.
? Basic understanding of video content management and media organization.
? Experience using OBS, streaming tools, or related digital platforms is a plus.

What We're Looking For The ideal candidate is:
? Highly organized and process-driven.
? Detail-oriented with a strong commitment to quality.
? Reliable, proactive, and accountable.
? Demonstrates strong agency and takes ownership of responsibilities.
? Comfortable working in a fast-paced agency and digital media environment.
? Adaptable and eager to learn new systems and workflows.
? Able to maintain consistency while managing repetitive operational tasks.

Performance Expectations

The Operations Assistant will be expected to:
? Execute content uploads accurately and completely.
? Maintain organized and structured digital systems.
? Follow SOPs consistently without deviation.
? Support the smooth daily operation of the HNN OTT platform.
? Ensure all content is properly published, categorized, and maintained.
? Deliver high-quality work with exceptional attention to detail.
? Meet reporting deadlines and operational timelines consistently.
? Demonstrate accountability, ownership, and initiative in all assigned responsibilities.

Employment Details Position:
Operations Assistant
Location: Remote
Employment Type: Full-Time

How to Apply

Interested candidates should submit:
? Updated Resume/CV
? Brief cover letter or introduction outlining relevant experience
? Portfolio or examples of relevant work (if applicable)

Join Health News Network and become part of a mission-driven organization dedicated to transforming lives through premium health and wellness content.